Precision CNC Machining | Based in Birmingham, UK | Email: info@completecncltd.co.ukr your shoppers here
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Privacy policy

Last updated: 26 October 2025

1. Introduction

At Complete CNC Ltd, we are committed to safeguarding and preserving the privacy of our customers, suppliers, and visitors to our website.
This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

Complete CNC Ltd is the data controller responsible for your personal data. This means we decide how and why your information is processed.

2. Information We Collect

We may collect and process the following types of data about you:

a. Personal Information
When you contact us or interact with our website, we may collect:

  • Name

  • Email address

  • Phone number

  • Company details (if applicable)

  • Any other information you voluntarily provide

b. Website Usage Information
We may collect details of your visits to our website, including:

  • IP address and browser type

  • Traffic data and location data

  • Pages visited and time spent on our site

c. Cookies and Analytics
Our website uses cookies to improve your browsing experience. By using our site, you consent to our use of cookies.
We may use tools such as Google Analytics to analyse website performance and visitor behaviour.

3. How We Use Your Data

We use the information we collect to:

  • Process enquiries and provide our machining and manufacturing services

  • Respond to communications and provide customer support

  • Maintain internal records and comply with legal requirements

  • Improve our website and business operations

  • Notify you about updates, offers, or important changes

We process your data based on your consent, our legitimate business interests, and to fulfil contractual obligations.

We will never sell or rent your data to third parties.

4. Data Sharing

We may share your personal data only in the following cases:

  • To comply with legal obligations

  • With trusted third-party service providers (e.g., IT support or couriers) bound by confidentiality agreements

If data is transferred outside the UK, we ensure proper safeguards such as UK-approved Standard Contractual Clauses.

5. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil the purposes outlined above, or

  • Meet legal and accounting requirements

When no longer required, data is securely deleted or anonymised.

6. Your Rights

Under UK data protection laws, you have the right to:

  • Access a copy of your personal data

  • Request correction of inaccurate or incomplete information

  • Request deletion (where legally possible)

  • Object to processing

  • Request data portability

If you are not satisfied with our handling of your data, you can complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk | Tel: 0303 123 1113

7. Security of Your Data

We take appropriate technical and organisational measures to protect your personal data against unauthorised access or loss.
While we strive to secure your data, no transmission over the internet is completely risk-free.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practice or legal requirements.
The latest version will always be available on our website.

9. Contact Us

Complete CNC Ltd
📍 11 Bolton Street, Bordesley Green, Birmingham, B9 4HH, United Kingdom
📞 Tel: +44 121 773 6190
📱 Mob: +44 7970 024155
📧 Email: info@completecncltd.co.uk
🌐 Website: www.completecncltd.co.uk

🏢 Company Registration No: 15408686
👤 Responsible Person: Mohammad Farhan Shaikh, Director

Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM
Saturday – Sunday: Closed